What We Collect and Why It Matters
We collect your name, contact details and account credentials when you register. When you deposit or withdraw using JazzCash, Easypaisa or Raast, we record transaction references — not your full wallet PIN or bank credentials, which stay inside your own payment app. Device identifiers and session
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data help us detect irregular access and keep your account wallet secure. If you contact our support team, that correspondence is stored so we can follow up accurately. We also collect cookie data to remember your language preference and session state across visits. This data is
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not sold to third parties. Where data is shared with payment processors, it is shared only to complete the transaction you initiated. Retention periods depend on the type of data: transaction records are held for the period required by applicable financial rules in your eligible region;
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account data is held while your account remains active and for a reasonable period after closure. You can ask us to correct, export or delete your data at any time by reaching our support team. Availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.